Jobs · The Fullerton Hotel

Guest Relations Manager

Own the arrival and departure experience for a 400-key property, leading a team of twelve across three shifts. Service recovery, handover quality and standard-setting sit with this role. Requirements: proven leadership and team management in a guest-facing operation; strong communication under pressure; customer service instinct with the detail to hold a standard; comfortable owning a departmental budget. ServSafe or an equivalent operations certification is an advantage.

Applying

Apply through eCogLogy

Applying sends your profile with the application — the employer sees your behavioural fit alongside it, which is the point of applying here rather than by email. You will be asked to sign in or register first. Closes 2026-09-30.

More from The Fullerton Hotel

Guest Relations Manager at The Fullerton Hotel · eCogLogy